At The Porterbrook Care Home, we place a high value on the health, safety, and well-being of our residents, their families and our staff. We care about our residents and the community we’ve built, which means making sure everyone is safe and healthy at all times.

The influence of the COVID-19 epidemic on everyone’s lives has been undeniably difficult, and it continues to be at times. We are fully aware of the impact it’s had, and our home is working hard to minimise COVID-19’s effects while keeping our residents’ general well-being at the forefront of all we do.

Our Approach To COVID-19 

In line with recent Government recommendations effective from April 2022, care homes in England no longer have restrictions as to the numbers of visits per resident though we ask that you make arrangements in advance of your visit to ensure safe visiting practices can be maintained. LFT testing is no longer mandatory, though to protect the safety and wellbeing of our residents and teams, we would appreciate your support in continuing to do so. Appropriate guidance for using PPE must be followed whilst visiting.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.

The Preventative Measures We Take

During the COVID-19 pandemic, every member of our team performed admirably, responding professionally and collectively in order to safeguard the health and safety of our residents. We’ve added many suitable safety features to our facility so that our residents can continue to enjoy happy and safe lives.

We at The Porterbrook have been able to limit the risk of COVID-19 in our community by taking these preventative steps. From keeping up to date with government regulations to providing advice to all of our patients and their loved ones, our team at The Porterbrook Care Home prioritises not just our residents’ physical needs but also their emotional and mental needs.

Our Measures Are as Follows

Our team members work extremely hard in ensuring residents and loved ones remain safe and have done so since the start of COVID-19, and will continue to do so. Our staff are committed to going above and beyond to guarantee that our residents and loved ones are protected as possible from COVID-19.

Screen Dividers

Floor-to-ceiling screens and intercoms have been put in some areas of our home so that residents can stay in touch with their loved ones in the safest way possible.

Social Distancing

Keeping in line with government guidelines, where possible, we kindly ask that residents and visitors keep at least one metre between them.


We require our staff to wear personal protective equipment at all times to further reduce the risk of infection (PPE). Face masks, aprons, and disposable gloves are examples of such items.

Stay Connected

If in-person visits are not available or accessible to you, then we have a range of devices and technology that enable video and phone calls to ensure our residents can stay connected with the ones they love.


Sanitisation stations have fitted in many areas of the home, and we greatly encourage all residents, staff and visitors to use antibacterial gel regularly.

Secure Premises

The Porterbrook Care Home is an extremely safe and secure facility where our residents and their loved ones can be assured that preventative COVID-19 measures are in place at all times, and that we adhere to government guidelines as and when they’re updated.

The Health, Safety & Wellbeing of All Residents is Crucial

Above all things, the health, safety, and well-being of our residents is paramount to us. While we have taken a number of steps to lessen the effects of COVID-19 in our home, we continue to provide our high standards of around-the-clock care and whilst making sure our home is warm and inviting. Despite the obstacles, our team has worked hard to provide a variety of COVID-19 compatible activities to keep our residents active and satisfied.

Stay Connected With Loved Ones

We recognise that, now more than ever, human connection is incredibly crucial to everyone. We have made sure our home is well-equipped with a variety of devices and facilities that enable residents to stay social both in our home and with their friends and family. These unprecedented times are difficult enough without having additional limitations when it comes to communication, which is why we have made sure that particular features have been put in place. We will continue to work hard to ensure that communication inside our home is never hindered, and that our residents know they can count on us at all times.

Ever Growing Facilities

We have a variety of services and activities at The Porterbrook that helps our residents to get the most out of every day. We want our residents to be inspired and happy during their stay with us, that’s why we provide a diverse amount of activities, events, trips and entertainment. We value creating strong ties with our residents and those close to them since it allows us to provide a completely customised experience that meets the needs of every individual.

We Welcome You to Contact Us

If you have any questions about our home or our COVID-19 safety procedures do not hesitate to contact us. Please call us on 0114 266 0808 or email us at You may also contact us via our Enquiry Form, and a member of our staff will respond as soon as possible.